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FAQ

Why is there a recall?

16 C.F.R. § 1700.15(d) of the CNPPA imposes a restricted flow requirement for packages containing liquid nicotine. Specifically, any liquid nicotine package subject to the requirements of the CNPPA must not dispense more than 2mL of liquid nicotine when the container is inverted, including when squeezed. In March 2019, CPSC clarified this requirement and we immediately began taking steps to substitute the correct packaging.

What products are affected?

Leviathan Depths (assorted flavors, 60 ml) and Lazer Wolf (assorted flavors, 60 ml) bottles do not meet the minimum flow restriction which is a violation of federal law.

How do we know which bottles are non-compliant?

You can easily identify the non-compliant products by using the batch codes below or by viewing the attached graphic indicating compliant and non-compliant bottles (60ml only).

What should I do if I have these products in inventory?

Stop sale of these products and contact us to exchange non-compliant bottles with new ones; exchanges are no cost to you. To return the above referenced items please email recall@hometownhero.com or call 1-800-708-2517 to receive a prepaid shipping label; replacement product will to be sent to you.

Are current bottles compliant?

All non-compliant bottles were replaced by May 31, 2019, all bottles in inventory are fully compliant.

What if I don’t have any of the affected products?

If you do not have any of the above referenced items, you do not have to do anything.

Is there someone I can speak to about this?

If you have questions, please call 1-800-708-2517 or email recall@hometownhero.com.

 

Batch Code

Line

Description

18-010

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-011

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

18-012

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-013

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

18-014

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

18-015

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

18-069

Leviathan

Leviathan, Depths, 60ml, 3mg

18-070

Leviathan

Leviathan, Depths, 60ml, 6mg

18-071

Leviathan

Leviathan, Fathom, 60ml, 0mg

18-072

Leviathan

Leviathan, Fathom, 60ml, 3mg

18-073

Leviathan

Leviathan, Fathom, 60ml, 6mg

18-074

Leviathan

Leviathan, Depths, 60ml, 3mg

18-075

Leviathan

Leviathan, Depths, 60ml, 6mg

18-076

Leviathan

Leviathan, Abyss, 60ml, 0mg

18-077

Leviathan

Leviathan, Abyss, 60ml, 3mg

18-078

Leviathan

Leviathan, Abyss, 60ml, 6mg

18-090

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-092

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

18-100

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

18-105

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-111

Leviathan

Leviathan, Depths, 60ml, 0mg

18-145

Leviathan

Leviathan, Depths, 60ml, 0mg

18-148

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-149

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

18-161

Leviathan

Leviathan, Fathom, 60ml, 3mg

18-248

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 0mg

18-249

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-250

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

18-251

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

18-252

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-253

Lazer Wolf

Lazer Wolf, Neon, 60ml, 12mg

18-254

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 0mg

18-255

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 12mg

18-286

Leviathan

Leviathan, Depths, 60ml, 3mg

18-287

Leviathan

Leviathan, Depths, 60ml, 6mg

18-334

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

18-335

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-336

Leviathan

Leviathan, Fathom, 60ml, 0mg

18-337

Leviathan

Leviathan, Fathom, 60ml, 3mg

18-338

Leviathan

Leviathan, Fathom, 60ml, 6mg

18-342

Leviathan

Leviathan, Abyss, 60ml, 0mg

18-343

Leviathan

Leviathan, Abyss, 60ml, 3mg

18-344

Leviathan

Leviathan, Abyss, 60ml, 6mg

18-346

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 0mg

18-347

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

18-348

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

18-349

Leviathan

Leviathan, Depths, 60ml, 3mg

18-350

Leviathan

Leviathan, Depths, 60ml, 6mg

18-353

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 12mg

18-374

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-375

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

18-450

Leviathan

Leviathan, Fathom, 60ml, 6mg

18-466

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

18-467

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-468

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

18-469

Lazer Wolf

Lazer Wolf, Neon, 60ml, 12mg

18-470

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 0mg

18-471

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-472

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

18-473

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

18-492

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 0mg

18-493

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

18-494

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

18-495

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 12mg

18-504

Leviathan

Leviathan, Abyss, 60ml, 3mg

18-505

Leviathan

Leviathan, Abyss, 60ml, 6mg

18-503

Leviathan

Leviathan, Abyss, 60ml, 0mg

18-502

Leviathan

Leviathan, Depths, 60ml, 0mg

18-519

Leviathan

Leviathan, Depths, 60ml, 3mg

18-520

Leviathan

Leviathan, Depths, 60ml, 6mg

18-524

Leviathan

Leviathan, Fathom, 60ml, 0mg

18-525

Leviathan

Leviathan, Fathom, 60ml, 3mg

18-526

Leviathan

Leviathan, Fathom, 60ml, 6mg

18-527

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 0mg

18-528

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

18-529

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

18-530

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 0mg

18-531

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

18-532

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

18-533

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

18-534

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

18-535

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

18-598

Leviathan

Leviathan, Depths, 60ml, 3mg

18-599

Leviathan

Leviathan, Depths, 60ml, 6mg

18-600

Leviathan

Leviathan, Fathom, 60ml, 0mg

18-601

Leviathan

Leviathan, Fathom, 60ml, 3mg

19-012

Leviathan

Leviathan, Abyss, 60ml, 3mg

19-013

Leviathan

Leviathan, Abyss, 60ml, 6mg

19-016

Leviathan

Leviathan, Abyss, 60ml, 0mg

19-036

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

19-039

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

19-040

Lazer Wolf

Lazer Wolf, Neon, 60ml, 12mg

19-041

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

19-042

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

19-043

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 12mg

19-044

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

19-045

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

19-046

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

19-148

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 0mg

19-149

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

19-150

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

19-151

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

19-152

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

19-153

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

19-154

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

19-155

Leviathan

Leviathan, Depths, 60ml, 3mg

19-156

Leviathan

Leviathan, Depths, 60ml, 6mg

19-158

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

19-159

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

19-175

Leviathan

Leviathan, Fathom, 60ml, 3mg

19-176

Leviathan

Leviathan, Fathom, 60ml, 6mg

19-200

Leviathan

Leviathan, Abyss, 60ml, 3mg

19-201

Leviathan

Leviathan, Abyss, 60ml, 6mg

19-202

Leviathan

Leviathan, Fathom, 60ml, 3mg

19-203

Leviathan

Leviathan, Fathom, 60ml, 6mg

19-204

Leviathan

Leviathan, Depths, 60ml, 3mg

19-205

Leviathan

Leviathan, Depths, 60ml, 6mg

19-206

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 0mg

19-207

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

19-208

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 6mg

19-209

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

19-210

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 0mg

19-211

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 3mg

19-212

Lazer Wolf

Lazer Wolf, Ultra, 60ml, 6mg

19-213

Lazer Wolf

Lazer Wolf, Neon, 60ml, 0mg

19-214

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

19-215

Lazer Wolf

Lazer Wolf, Neon, 60ml, 6mg

19-273

Leviathan

Leviathan, Depths, 60ml, 0mg

19-274

Leviathan

Leviathan, Depths, 60ml, 3mg

19-275

Leviathan

Leviathan, Depths, 60ml, 6mg

19-276

Leviathan

Leviathan, Abyss, 60ml, 0mg

19-277

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 3mg

19-278

Lazer Wolf

Lazer Wolf, Turbo, 60ml, 12mg

19-279

Lazer Wolf

Lazer Wolf, Neon, 60ml, 3mg

19-280

Lazer Wolf

Lazer Wolf, Neon, 60ml, 12mg

19-281

Leviathan

Leviathan, Fathom, 60ml, 0mg